07 March 2010

rewards and recognition A to Z (Z=Zest...)

Zest: It is vitally important that you approach any program with zest, zeal and zing! Whether it is a sophisticated online rewards systems or a simple recognition program: approach your program with enthusiasm, excitement and energy. The endgame is about enhancing productivity; reducing staff turn-over; diminishing unscheduled absenteeism; lifting applicant attraction and brand recognition; and boosting morale. The costs of not having a program far outstrip the costs of having one. That alone is something to get excited about!

1 comment:

  1. Hi Stephen

    This is an interesting issue. I think rewards and recognition are vitally important for maintaining a motivated and productive workforce; but would you say that it's much harder to implement wide-reaching, effective rewards programs in larger organisations (eg. government departments)?

    For example, I know of many large agencies and departments that have periodic 'wholesale' rewards programs, but there are often high-performing staff members who are overlooked due to the fundamental size of the agency in question.

    I suppose there will always be a few deserving staff that inadvertently miss out, but I do wonder what impact it could have on the workforce if agencies could increase the penetration of their rewards programs to 'catch' more worthy staff. This would surely have a positive impact on staff retention, absenteeism, culture and overall performance.

    Some people don't necessarily like the attention or kudos, but there are many that do...and of those that do, I suspect that periodic recognition via a rewards program would be good medicine towards keeping them happy and productive.

    Some interesting points raised here: http://www.hrworld.com/features/employee-recognition-programs-081908/

    I like the approach of targeting behaviour that echoes the agency's business goals or "rewards desired behaviour".

    Cheers
    Rob C

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