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The starting point for rewarding and recognising staff is through engagement. An engaged employee is a productive employee. The findings by Gallup are worth a look (Gallup) . The 2008 survey found that only 18% of the Australian workforce are actively engaged: engaged, motivated and contributing.
On the flip-side 61% of the Australian workforce are not engaged. Sure they're at work but turning up is about the most you can expect.
On the darker side, 21% of the Australian workforce is actively disengaged: disengaged, undermining and working against you.
Disengaged staff add to your turn over and add to your costs. The estimated cost to Australian business is in the order of $33.5-$42.1 billion (AUD) per annum.
Engaging staff need not be costly; but not engaging comes at a hefty price.
Good point. I think the middle number (not-engaged) may be higher in Australia than in other developed countries.
ReplyDeleteThat said, there is a great opportunity for companies to turn the not-engaged staff into actively-engaged.
How can they do that?
Through great leadership, through managers becoming mentors and getting closer to their employees.
How about this for a thought?
The 61% is not necessarily a statistic about not-engaged staff, but a statistic about poor manager who haven't been able to engage with their staff.
www.enterpriseleaders.com
Richard,
ReplyDeleteI believe you have hit the nail on the head. To me low productivity, high turn over, high absenteeism and low morale are invariably down to one thing: poor management.
It's managers and supervisors who need to be skilled in engaging staff - not the other way around. This is where the rubber hits the road and managers transition to leaders.
Steve